AfricaComplaints.com » Shops, Products, Services » Complaint / review: Makro - Why have a Contact Us page on your website? | #11301

Makro
Why have a "Contact Us" page on your website?

It amazes me why companies waste webspace by having a "Contact Us" page on their website, like MAKRO.

I purchased a Canon LIDE 210 scanner at the store on 2013/01/06. Although the scanner works fine from the software, none of the buttons on the front of the scanner i.e. the 2 x PDF, 1 x Auto scan, 1 x Copy or 1 x Scan to e-mail buttons works.

On Saturday 12 January I sent a product equiry via you website "Contact Us" page [URL Removed] and again on Tuesday 15 January... every time I just receive a message that "I will be contated within 24 hours"

If you don't intend responding to clients' requests/complaints, rather remove the "Contact Us" page from your website!

Date:

Company: Makro

Country: South Africa   City: Centurion

Category: Shops, Products, Services

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