AfricaComplaints.com » Shops, Products, Services » Complaint / review: Musica - Misleading and pathetic service | #103578

Musica
Misleading and pathetic service

On Saturday 20 April 2013, I phoned Greenstone branch to enquire whether they had stock of Skylanders, Spyro's Adventure for PS3 - Tsolo told me that they had and that she would put it aside for me - I confirmed the special price of R399.95 with her. When I got there, the product was Skylanders Giants at R799.95 - incorrect product and incorrect price. Another person (Indian Gentleman) offered to get it for me from Sandton branch (I specified it is for PS3)- it would be at Greenstone by 27 April - no phone call received to let me know, but I went there anyway. Product hadn't been received (apparently an X-Box version had arrived) but definitely by this weekend, 5 May. Once again still no phone call, but went to collect - to be told that it had still not arrived.

After such pathetic and misleading service I expect to be supplied with the both the regular plus Giants Version at the R399 price.

Let us see what sort of Management you have.

Date:

Company: Musica

Country: South Africa   City: Greenstone

Category: Shops, Products, Services

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