My tracker was installed on 12/07/2013 due to a problem with admin for basically the first month it was not updating, eventually that problem was sorted out. I have now been charged about 2.5 more then the agreed rate when I had the unit installed. When I called the call centre there was no record of my previous conversations with tracker. I do not see why I should have to pay for a service I did not receive and why must I wait for three working days to have this investigated?? I don't see why after they made a mistake I need to pay so much more?
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