We visited Zanzibar restaurant @ Westwood mall on Thur 7 Feb @ 6 PM. What a horrific experience- and the staff shrugged it off as a joke. Firstly our waiter was so incompetent - he kept on forgetting simple drinks orders and we had to call him 3x times to remind him to bring our drinks - (Restaurant was quiet!). After waiting 30 min. we called him again only to be told the wine we wanted (Rose) is out of stock! He did not bother to tell us that and kept us waiting! So we chose a different bottle of wine which also ended up being out of stock! So we ended up getting a wine which we did not want, but what choice did we have! Then came the food disaster! I ordered a lamb shank with potato cakes. When the food arrived I was given a tiny dried out lamb shank and veggies -NO potato cake. I sent it back asking to get what I ordered. Then I was told some story that the chef does not know how to make potato cakes, but they will offer me chips instead. My food arrived again -WITHOUT chips, but with an ice cold, old glossy potato. Then I had enough and told them to just leave it, and cancel my meal. No one apologised when we left. This restaurant is overpriced and highly incompetent!
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