Ster Kinekor Cape Gate, sorry but you are missing the "happy place" experience. Movies starting late, sound either to soft or overwhelming to hard, movie not lined up correctly and the lights still on. Again on Wednesday, movie did not start, told them, started 10min late, movie stopped and lights go on, again had to tell them, 10 min later just to hear that there will be no movie. A person who was also in the cinema said that the same thing happened a week ago. In a restaurant i pay for service and good food-i do not go into the kitchen and ask for assistance vs ster kinekor these days- pay for a movie but no service. Really easy Ster-kinekor, train your people to stay in the movie room, let them watch the screen. let them check the sound, let them switch the lights of, let them close the doors, let the explain to the public what the problem is if there is one, appoint someone to look and listen -go into the cinema when it's [URL Removed] to Tygervalley, sorry but you are lacking quality trained staff and good customer service... Ster kinekor, eish, where did the "happy place " go to...
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