Having viewed a property, signed ALL the paperwork I was just waiting for the landlord to sign and to pay the deposit. But there was no response from the landlord. So about 3 days before I had to vacate my current property there was still no explanation as to what was going on. The only advice they had was 'oh, maybe you should start looking elsewhere.' To this day we still have NO explanation as to what really happened - we can only speculate that maybe they already had tenants or maybe the landlord found private tenants. Just Letting left us with 3 days to find a new home - which by pure luck we did - but they did not care in the least that we we may have been left homeless and nor were they particulalry apologetic. NEVER use them, very unprofessional!