Dear MetroBus Communications/ Customer service department,
This letter serves to inform you that I can do a better job, should I be interviewed to be the next incumbent at that dumb you call your offices. I never thought I'd be so irrational in relaying my grievances to a service provider. In order to make myself clear i will gloat a bit for your lazy-. I am a branding & communications graduate from one of the country's most prestigious branding&communications schools, Vega. I am not going to tell you about what I learnt there, as that would be a bit unfair, as theory & practice are two different things. However I am highly disappointed as to how your stakeholder communications is being surpassed by the owner of the drinking hole I frequent every weekend. I mean you fail to change the numbers on your buses or rather teach your stupid drivers to communicate the route changes, so that we are not dumb founded when we find ourselves on the wrong buses, bcos of your off the mark communications, dont even get me started on your drivers that inform us when they will not be checking in the next day, leaving us stranded with tags we bought with our hard earned cash.
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