Hi, I just got off the phone with an agent who sounded like he was under the influence of alcohol and had no customer service etiquette at all. It sounded like he had never processed an accident claim before and I had to inform HIM of details that he forgot to ask. I only started being a member of ...
I'm very disappointed in Vodacom I have 4 contracts with them currently I have phoned the customer service just to get the settlement letters for all my contract I wish to pay them off!! But nobody wants to do the job!! I also have one contract with MTN and they help me ASAP, so why cant Vodacom do ...
More than one month later my supposed repaired iPhone arrive back from repairs only to discover that it is in the exact same state as when i gave it to MTN in the first place!!! ...
I was legally advised that the card is prescribed. I've been summoned to court, and responded that I'll be defending the case In terms of the Prescirption Act. This account is since 2008. I never received any invoices, letter of demand or anything from that time on. All my contact details are still ...
On the 09 Jan, I lodged a complaint with the head office regarding a section of the escalator that was broken and tore my skirt. I still have the original complaint that was sent through. i was contacted by someone and she assured me that the matter will be followed up and she would advise me ...
I called the 1Life customer service and was assisted in a very professional and friendly manner. ...