I have been a loyal customer of standard bank for almost all my life. The service being offered in the home loans department is pathetic. I recently signed up for a home loan and without any notification standard bank added assusance cover on to my bond. This was not requested as I have a an ...
A very very big thank you to the Amanda Ndima and Debbie Mashiyane from Outsurance. I had a plumbing Problem and wow and behold they team immeditaly contacted me to assit. I would rate them a 5 out of 5, if more companys hire people like Amanda, we wont have a problem with Customer Service in South ...
I decided to change my account to Standard bank last year because of what I believed would be a value adding service. I have never in my entire life experience such disappointing service. Clients need to collect cards which is taking time out of a busy schedule. When I fetched my card I requested ...
I recently received my monthly statement which is normally R149/m, this last month it was R389/m. I been trying since Thursday at my expense to contact the client services as per the number on the statement 083 1 808. Since Thursday I have waited 3 times for over 10min per call with no response at ...
In october 2013 i called mtn to cancel my contract and was told by an agent that cancellations are done at a certain period and had to call back at that time. I didnt call back as i forgot. To my surprise, about a month later, my contract was cancelled to prepaid without confirmation or ...
Im so. ABSA decided not to debit my account on the 24 Dec 2013. They decided to debit it now on the 23 Jan 2014. They were supposed to debit Dec pay and Jan pay but they also debited feb pay. I called then and the lady with stinking attitude told me is not their problem that their system double ...