I would like to highlight that Sylvester Fraser is extremely professional and has gone above and beyond his duty to ensure that I as a consumer was assisted with my complaint. He is an eceptional call centre agent ...
I purchased a kettle and toaster set from Russel Hobbs at Makro. The first set we purchased the toaster did not work. We proceeded to take it back and after a huge mission and got a new set. We have not had it for very long and now the kettle is falling apart. The plastic part where the top of the ...
I received a 40% off voucher for the ubba bubba wrap in a gift bag from Mediclinic Nelspruit after giving birth there. I placed my order and paid R214 (postage inc) on 10 Dec 2012 and was told it would take 10-14 workdays. The 14th day I emailed her as I hadn't received it. Monday 7 January I sent ...
I placed an order for books on the 20th December 2012 with HayHouse Publishing South Africa, through their ecommerce website. My credit card was successfully charged, and the order was recorded on the website and is available in my account. As of a month later, I have still not received the books, ...
I used Scooter Angels this past weekend to get me home safely after a very social evening of drinking. It was such a relief to not worry about how much I as drinking, knowing I would get home safely. The call centre was very friendly and efficient, with no confusion whatsoever. When the driver ...
A friend and I purchased groupon vouchers to visit the spa, i tried calling to make a booking and could not get through, sent numerous emails and no response, finally i got through to a lady who said there is availability on the dates we want to vist, but will transfer us to the lady doing the ...