I purchased 3x Groupon vouchers for 3 couples. There were no openings for 5 months when I tried to get a booking. So I took the first available and waited patiently for 5 months, all to receive a call today to say 'unfortunately the spa Is under new ownership and the new owners refuse to honour the ...
I am so upset, I signed up with them in April 2013 and wanted to cancel my subscription yesterday as this supscription was not working for me. I sent an email to cancel my subscription and no reply so I called to find out I was then told I must pay a R600 cancellation fee, I was not even aware I ...
I run an online store and shipped an order to a customer in Durban via the Hatfield Post Office in Pretoria on Saturday, 04 May 2013. My customer contacted me on Thursday, 09 May 2013, to say "..MY BOX ARRIVED HERE THIS MORNING DAMAGED AND OPEN .I HAD TO GO DOWN TO THE POST OFFICE AND IT WAS ...
4 Months to service one client is one thing but to still fail to deliver on that one single measurable is absolutely HORRENDOUS!! Is there an ombudsman I can lodge a complaint to with regards to this I really can't put my life on hold due to other people's in-competencies?! These people are very ...
Our home was treated for Ants and the Service Provider guaranteed us that our problem would be a thing of the past. The treatment was guaranteed for six weeks but we ended up logging a complaint after the treatment within the guarantee period. A meeting was scheduled with Jenny and we agreed that ...
The fee for servicing of my grandfather clock was a lot more than I expected but I paid without comment assuming a professional job. However the clock was returned with a fault that caused the chimes to increase by one hour after several days. It was returned with the simple instruction to fix the ...