My wife was an Avon agent In 2010. She made her first 3 payments via EFT. Subsequently all other payments were made at Avon N1 City by debit card. We were contacted by MBD attorneys in 2012 requesting arrears to be settled. We informed the attorney that all payments to Avon was already made. On request we emailed Debra at MBD attorney proof of EFT payments. We were contacted subsequently on numerous occasions only to discover that MBD provided an incorrect email address. We contacted MBD supervisor Kdwell on Friday 22 June 2012. After discussing the matter it was agreed that we should mail Debra and Kdwell the proof of payment yet again which was duly done but MBD failed to resolve things. We were contacted last night 21/2/2013 by MBD yet again. I mailed the proof of payment to Debra and Bongiwe from MBD today again, requesting acknowledgement of my mail and written confirmation that the account was in fact fully settled. NO response, NO acknowledgement, NO courtesy. Instead staff changed shifts. I will not deal any longer with an evidently inefficient attorney. The lapse is on AVON's part. Contact me to resolve or I will take this to the consumer protector.
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