On 9 Jan 2013 I received an email stating that I owe Sanral R478.62 for outstanding e-toll transactions. My VPC account number is 10031772368. I registered before e-tolls were implemented on 2 Dec 2013, manage my own account by topping up monthly, and has always been in in advance. I have only one vehicle. Upon investigation yesterday a lady called Lucia confirmed that all is in order on my account and transferred me to the VPC for further investigation. Mogadi could not confirm the outstanding amount, and said that it might have been a system problem and I should wait for the invoice. She also promised to phone me back before 2 yesterday, which never happened.
0 comments