In May 2013 I was invoiced for products which I did not received. Avon send me a letter to apologise for the error and inconvenience caused to me. The letter also stated that my account will automatically be credited to the value of products not received. I've contacted the Group Sales Leader and mailed everything to her. Up to date my account shows that I have this overdue balance of that products not received. This is not the first time that I have to deal with the same issue! So it's been a period of 8 months that I struggle again to get my account fixed. Customer Service should deal with this matter and credit my account as soon as NOW!!! This is unexceptable. It's Avon's mistake and they want me to pay!!!
0 comments