I was told about this from a friend, she gave them my details and they called me. They introduced the product
to me telephonically and seeing that it sounded exciting i accepted, only to realise later that it required me to have access to e-mail and the internet, which i did not have. I did not make use of their services due to this reason but they continued debitting my account and a year later i called them to please cancel their service and stop debitting my account to which they asked me to fax a letterof cancellation, which i did. They still did not cancel after receiving my letter so i then went to the bank and complained, they telephoned them while i was there and then they stopped debitting my account for 6 months and then they started again. Since then they have continued debitting my account and if i get a chance i go into the bank and ask them to do a reversal. but most times i dont get a chance to even do this. The bank says that they cannot cancel it, it has to been cancelled by them. When i called them again, they say that i must still pay another amount of R600. or more for them to cancel it.
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