SA Post Office
No idea how to get my parcel

The below mentioned is the details of my parcel . tried calling the call centre cant get thru.

kindly advice how to go ahead

PARCEL TRACKING RESULTS

Item Number: RI273572472ZA was last scanned on: 02:40 at 2013/10/21
Location last scanned: JHB INT MAIL CENTRE (HUB)
Currently has status of: To Customs Signed For By: JHB INT MAIL CENTRE (HUB)

TYPE DATE LOCATION
To Customs 2013/10/21 02:40 JHB INT MAIL CENTRE (HUB)
Incomming International 2013/10/20 05:10 JHB INT MAIL CENTRE (HUB)