AfricaComplaints.com » Miscellaneous » Complaint / review: Biddulphs - Pathetic Service | #222282

Biddulphs
Pathetic Service

If you want to get your belongings moved DO NOT use Biddulphs. We have spent more than R27, 000 with Biddulphs in the last year and every time they dissapoint. They are always late on removal and delivery and this last week was the worst. Our belongings were supposed to be removed by the latest 15h00 on Monday, 30 September, but was only collected at 18h30 the evening. My husband waited from 5 hours at the Storage Depot for Biddulphs. Hence our delivery was only finished at 20h30 the evening without a single box unpacked by Biddulphs which was part of the service we paid for. The worst of all wast that the Operational Manager, Remy Richman, only took my first call after which he didnt accept or return either of our calls and did not communicate to us as all to confirm if our move was still taking place. My husband was finally giving up and leaving the depot when the Biddulphs truck finally arrived. Absolutely unaccpetable service.

Date:

Company: Biddulphs

Country: South Africa   City: Bellville

Category: Miscellaneous

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