I have an avon account 101465447 and justine account 20805064. i paid this 2 accounts on the 11th July 2013. for both the accounts i paid R1100.00. not being aware that i had used avon fnb account to pay justine aswell. so the amount was not found. on the 18th i emailed my proof of payment to [Email Removed] so after 3 weeks of waiting they made an error on their side and when i phoned they asked me to resend again the proof which i did on the 18th of september. to my surprise they say they never received it and i spoke to lionel who said is a supervisor i even asked for turnaround time he refused to tell me saying that its a first come first serve system. so i had to resend again which i did on the 23rd and again on the 24th as they said there is nothing. so after they received it nothing has been done as i phoned them today and spoke to Mandla. i am soo dissapointed with their services and attitude from a supervisor who is supposed to be an example of good service.what can be done to resolve my problem.
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