British American Tobacco SA
Rothmans cigarettes getting from bad to worse

I have been smoking Rothmans Special Mild for 10 years now and it seems the quality of the packaging is getting from bad to worse. On 3 occasions, when I open the plastic top to open the box, the box basically breaks, so the sides are not stuck correctly and I cannot close the box anymore, and this happens to the entire carton, so it is not just a single pack. I literally have to swop the 20 into and old box, just so I can carry it around.

This is really sad to see with such a wonderful product.