I HAVE AN FNB CREDIT CARD ACCOUNT THAT WAS HANDED OVER TO GROENEWALD LUBBE INC FOR R578, I AM NOW BY THE MEANS TO SETTLE THIS ACCOUNT AND CONTACTED NICKY RHODES FOR A STATEMENT. AFTER SEVERAL ATTEMPTS SHE EVENTUALLY SENT IT. TO MY HORROR I AM BEING CHARGED FOR CALLS MADE TO ME, CALLS MADE TO INCORRECT NUMBERS FROM THEIR SIDE, CALLS MADE FROM ME TO THEM, EMAILS, IT IS DISGUSTING THAT I SHOULD PAY FOR CALLS MADE TO INCORRECT NUMBERS PLUS EMAILS I SEND THEM REQUESTING STATEMENT. IN ONE DAY I WAS CHARGED R75 FOR REQUESTING MY STATEMENT. PLUS THEY WONT EVEN OFFER A SETTLEMENT DISCOUNT. I GET TOLD THAT THIS IS THE LAW BUT I CAN ASSURE YOU THAT I HAVE OTHER ACCOUNTS THAT WAS HANDED OVER AND I'VE MANAGED TO SETTLE AND THEY NEVER CHARGED A PERSON LIKE YOU PEOPLE DO.I AM CURRENTLY TAKING IT UP WITH FNB AS WELL SEEING THEY HANDED ME OVER.
0 comments