AfricaComplaints.com » Internet & Web » Complaint / review: Bidorbuy - No Customer Protection | #224378

Bidorbuy
No Customer Protection

Id on a R1 bid, won it, paid for it - Even though the postage so greatly inflated. Andre from Crazybay sent rude emails telling me to pay when I wasnt at work and over the weekend. When I got to work on the monday I paid. His comments were if you cant pay dont bid, well my comment to him is if you can let your product go at R1 dont out in on the auction... Anyway weeks went by and his delay tactics were pathetic, week 1 just checking I have your right address. Week 2-3 parcel is at the post office will advise the tracking number. Week 4 I contacted Bidorbuy to help and they just sent him an email after 2 days. Then I get the tracking number and get the parcel and low and behold I have recieved the wrong & cheaper products. Let me say at this stage that he charged me R500 for postage and postage paid was R26... Pure thievery. I contacted bidorbuy and all I get from them is sorry he has been blacklisted and withdrew his funds so basically sorry for you. I contacted them a week ago to say they have a protection act and should protect me and nothing, no reply nothing. Guess only big spenders are important to them.

Date:

Company: Bidorbuy

Country: South Africa   City: Crazybay supplier

Category: Internet & Web

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