While on holiday from New Zealand, we checked the price for admission to the Eagle Encounters on the Internet. On arrival at Spier on Sunday 30 December, we were charged R10 more per adultthan quoted on the website. Rather than making a fuss at the entrance, I paid for the 7 adults and one child. ...
JohannesAckermann says: November 14 1 We were VERY disappointed with the service from Heavenly Weddings and Deon Pretorius. We paid for multiple items and services which we never received. Our guest had to starve from 4pm to 9pm when the starters finally arrived (with the canopes that were supposed ...
I logged a claim with Discovery claims department on 08 January 2013 and receive reference 2690823450. On the 10 January 2013 I called 0860998877 to follow up on the claim, however the call centre agent informed me that the claim can not be proccess as the are waiting on the refering doctor's ...
Dr Ponde was my 14 month old son's pediatrician and was on call at Sunninghill hospital. My son was severly sick in the pediatric ward, Dr ponde was called 3 times to come to the hospital but refused. My son passed away later the next morning as Dr Ponde would not come to assist him. He only came ...
My child is a severe Haemophiliac which means he can die without his medication. In December the delivery was over 2 weeks late, and when phoning the call centre you hold for a minimum of 30 minutes, no matter when you phone. The excuse was that there was a backlog. This needs to be communicated ...
It disappoints me to have to write this report, because in the past Discovery have always been fantastic at responding to emails. But I sent a query regarding a medsaver issue on 3 December, and each time I get "we have forwarded your query to medsaver and you'll get a response in 3-5 working ...