On the 1st January, I took my 17 year old son to Casualty. The person who pushes wheelchairs asked my son if his foot was sore, and my son replied yes. No wheelchair supplied; he had to hop to casualty. We were made to wait for 5 hours in casualty, out of that, 2 hours were unnecessary. Something ...
In Dec 2012 I changed my Discovery Health plan to Keycare Plus. For Jan 2013 they acknowledged the plan change but debited off my account the highest rate for Keycare Plus- this after I gave them documents showing I fall into the lower rate category. I called them and they said they would refund me ...
On two separate occasions I was woken up by the hotel staff and asked when i would be leaving the hotel. THe socond time the lady then asked if she could have the sheets I was sleeping on mind you this is after I told her I would check out at 11 and this is about 08h00am .??? HOW what was i exected ...
I have submitted 5 claims for specialists and not one has been paid by Netcare each consultation costing me R1 100. The last 1 I even got authorization before seeing the specialist as I am supposed to and phoned two weeks after faxing the claim through. I was told that R700 odd was on the payment ...