I am always impressed with the level of service from Khomotso - she always goes out of her way to help me - ALWAYS, thats whyi always have a huge smile when i call in and i come out to her! Keep it up Khomotso! ...
Of all the unreliable companies in this country Momentum is by far the most unethical company I have dealt with thus far. In the three years that my Medical Aid business was placed with them I have had endless hassles with claims and administration queries. Finally when I recently submitted a ...
I have been on Diamond vitality status for a number of years. For absolutely no reason whatsoever, Discovery Vitality have taken it upon themselves to strip me of all my points, and put me back onto blue status. When I called the call centre, they came up with every excuse in the book. I suggest ...
Discovery will not pay my account for Dietrich Bruce E Street And Partners. The tests was done for my chronic condition, Hyperlipidaemia which Discovery approved. I contact the call centre numeros times. They said the wrong ICD10 code was used on the account. Then I contacted Dietrich Bruce E ...
On 5th January 2013 I went to specsavers to have my spectacles replaced. I was told after filling out forms that my medical aid was closed for the weekend. Furthermore I was under the impression that eye tests were free. After testing me the receptionist/consultant suddenly managed to find out from ...
2 separate unresolved claims in the past 2 months: On the 20/11/2012 I submitted a claim via email, to which I got the auto-mated response that my claim had been received.By the 07/12/2012 I had heard nothing further from CAMAF and resent my claim. Again, I got the automated response. I called the ...