I was so pleasantly surprised with the service I received from Mariette and her team at Hotel Spec. After a stay at the Taj in Cape Town, I was interested in purchasing the in room ironing centre that I had used... and to my joy Mariette got back to me within the day with a catalogue and costs for purchasing... amazing! And this for hotel quality products...
Your customer service and attention to detail is impeccable, and thank you for all the efforts and time in exchanging one of the items when I had ordered the wrong thing... no questions asked.
Keep up the great work!
0 comments