AfricaComplaints.com » Health & Medicine » Complaint / review: Discovery Vitality & Vitality Mall - How about an answer to the questions eh? | #317810

Discovery Vitality & Vitality Mall
How about an answer to the questions eh?

Hello Thorn,

Thank you for raising your concerns.

As a Discovery Vitality member you can get great savings when you book [URL Removed] domestic flights.

Members of Discovery Vitality may use the [URL Removed] saving but must be 18 years or older to make the booking.

[URL Removed] does not fly any unaccompanied minors (children under the age of 16). Unaccompanied minors can fly on a British Airways flight. Phone the BA special projects team on 011 921 0490 to book and get the applicable Vitality discount.

Kind Regards
Muhammed
CUSTOMER'S FEEDBACK Thorn Time and Date 10:03:22 | Tue 2 Apr 13
Utterly Disgusted: Talk about missing the point Muhammed!
If you read carefully, you will see that she will be accompanied by my sister, so please explain how she is an unaccompanied minor? I have used BA's service and know about unaccompanied minors procedure as Kulula booked my daughter on a flight last December then could not accommodate her as their staff did no know their own company policies - seems like confusion reigns supreme with you and your service provider. I would like an explaination to my query!

Date:

Company: Discovery Vitality & Vitality Mall

Country: South Africa   City: Sandton

Category: Health & Medicine

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