Complaint / review / scam report
Waterkloof Veterinary Clinic
Waterkloof Vet Dr Rene Mostert unprofessional

We were on holiday.Paulinah, domestic helper called on Tuesday, 18Dec to say that our 8year old husky is sick.He vomited and had a seizure. Being away from home, I immediately called my sister to take the dog to Waterkloof Veterinary Clinic. I called the clinic's emergency no and told them that my sister will be bringing Rexie. My sister took Rexie with Paulinah. Dr v Schouwenburg, our usual dr was not on duty. Rexie was apparently "frantic". The doctor on call was Rene Mostert. I was told that the vet said that "there was nothing wrong with Rexie".Rexie died on 19Dec at 6:00 found in the rain with blood coming from his nose. How could a dog with whom nothing was wrong die the next day-there must have been something wrong. It transpired that Dr Mostert did not even examine Rexie. She merely dismissed his behaviour as "typically husky" and gave him a treat-she did nothing, did not even take his temperature or listen to his heart-we required medIcal help and a standard exam was not even done. It is heartbreaking that a vet who has a calling is so unprofessional, dismissive, inattentive and not interested. Dr Mostert you dishonor your practice & your profession-you chose to do nothing
Date:

Offender: Waterkloof Veterinary Clinic

Country: South Africa   Region: All Country   City: Pretoria

Category: Health & Medicine

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