AfricaComplaints.com » Health & Medicine » Complaint / review: Twinflame Star Tents - Change price once quote has been accepted | #264703

Twinflame Star Tents
Change price once quote has been accepted

I enquired about a tent to hire for an event from Twinflame Star Tents, Lara got back to me and gave me a price of R1000 for a 10x15m tent.
We had subsequent correspondence, where are asked is that the best price and the smallest tent she has, and she confirmed via email that it is the best price as well as the smallest tent she has.
I had to go to the venue to take measurements before accepting the quote, I did so, and subsequently I accepted the quote (this all took place via email).

On my acceptance Lara sends be a booking confirmation form, with a SMALLER tent size for the same price, once I enquired about this she apologises that she made a mistake, however a contract was entered into once I have accepted the quote and now she refuses to provide me the service for the quoted price.

This will not end here.

Date:

Company: Twinflame Star Tents

Country: South Africa   City: Durbanville, Cape Town

Category: Health & Medicine

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