AfricaComplaints.com » Health & Medicine » Complaint / review: Jacana Travel Marketing And Reservations - Not enough information provided | #249637

Jacana Travel Marketing And Reservations
Not enough information provided

I bought 2 hiking permits to go on the Krokodilberg Trail at the Hennops Day Hike.
I asked what time we had to be done with the hike and out of the vicinity and was advised 7pm.
I then also asked from what time we can arrive.
The ydid not mention that i had to be there by midday (latest) to enjopy the hike and nowhere did they mention that the hike is approx 5hours long.

When I arrived at the farm at around 3pm an old white man came to my car and asked with an attitude how he can help me.
He them continued to claim that we spoke during the week and that he advised me of the time restrictions and the duration of the hike.
He had not.
And did not even apologise but rather continued with his claims and accusation.

I wish I had know all this about the hike so I would have arrived on time.

I would have loved to go back but with his attitude, I have to now find another trail to hike.

Date:

Company: Jacana Travel Marketing And Reservations

Country: South Africa   City: Magaliesberg

Category: Health & Medicine

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