I HAVE BEEN A MEMBER OF BESTMED FOR THE PAST 3 YEARS TOGETHER WITH MY SPOUSE AND MY TWO CHILDREN AND HAVE BEEN PAYING FOR IT ON A PRIVATE BASIS. UNFORTUANATELY DURING THE BEGINNING OF THE NEW YEAR I HAD ISSUES WITH MY EMPLOYER AND I WAS WITH OUT A INCOME FOR ATLEAST 3 MONTHS I DID HOWEVER MANAGE TO PAY THE MONTHLEY INSTALLMENTS UP UNTILL IT WAS FINANCIALLY POSSIBLE FOR ME i HAD TO STOP THE DEBIT ORDER FROM MY ACCOUNT AS I HAD NO FUNDS AVAILABLE NEVERTHELESS THE MEDICAL AID WAS CANCELLED BECAUSE OF THE FINANCIAL CRISIS I WAS IN.
THE COMPLAINT I HAVE IS THAT NOT ONCE DID SOMEBODY FROM BESTMED CONTACT ME IN ORDER TO SEE OR ASK WHAT THE PROBLEM IS FOR NON PAYMENT NOT ONCE DID I GET A CALL IN ORDER TO SEE IF I COULDNT MOVE TO A CHEAPER MEDICAL AID PLAN ETC.
THIS IS JUST A CLEAR INDICATION OF THE BAD ATTITUDE TOWORDS PRIVATE INDIVIDUALS WHO HAS TO PAY THERE OWN MEDICAL AIDS I IS CLEAR THAT LARGE CORPORATIONS HAS A DEDICATED BESTMED STAFF LOOING AFTER THEM.
I AM HOWEVER EMPLYED AGAIN AND IS CURRENTLEY LOOKING FOR A MEDICAL AID WHO CAN LOOK AFTER MY NEEDS
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