AfricaComplaints.com » Health & Medicine » Complaint / review: Discovery Health - Im not Happy- I would rather cancel my membership | #173682

Discovery Health
Im not Happy- I would rather cancel my membership

I have been with Discovery Health for four years now and have received exceptional service throughout. My girlfriend has been without medical aid and has paid cash for any medical expenses. Recently she fell pregnant and I decided it was wise for me to have her as a dependant/beneficiary on my account. So I filled all the forms and stated that she never had medical aid and she is pregnant. Her application was approved, however they placed a waiting period of 12 months on the pregnancy condition, prenatal and postnatal treatment etc. Please, I stand to be corrected if I am wrong. I find this rather not fair on a long serving client, given that I will be the one footing whatever bill we incur on my medical aid account. So I called the call centre and was told of this condition, & legislation etc. However I was told I she would be covered for any other medical treatment except pregnancy during the twelve month waiting period. Does this even make sense??? whatever ailment she gets during 75% of the waiting period will be related to her pregnancy. So I will be paying money for..NO medical coverage for 12 months?? That's ridiculous. Id rather cancel membership & pay cash. PLZ advise.

Date:

Company: Discovery Health

Country: South Africa   City: Call Centre

Category: Health & Medicine

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