Berryfix
Rude lady on the phone

I would like to complain about the rude lady on the phone at the Umhlanga Cresent branch

I just called in and the line was a bit bad at first, I said hello and asked her if she could hear me.

Her response was, Yes I can hear you I am waiting for you to talk! In a very rude tone of voice, like she was irritated at answering the phone.

A customers initial experience should be a good one not to get a person having a bad day or something!

Maybe send her for some communication skills or hire someone that is pleasant to talk to!