After finding out about through a friend, I decided to give it a go. I bought my Twisp through the Twisp website and my starter kit was delivered about a week later. It has been the best decision I have made and have not touched a cigarette since I changed to Twisp. It has worked so well for me, that I am trying to convert all my cigarette smoking friends to make the swap to Twisp.
I have received good customer service after phoning to ask a few questions, and am very happy with the product.
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