It took 2 years for Intec to approve the cancellation, finally when they did approve... they told me their pay out policy is 90 days from the day they receive all necessary documents. I emailed all documents and all was OK, but from that day till today i have not received my money. Now is 180 days.
Whats taking so long to process a payment? Why is it difficult to refund but easy and quick to debit the money?
I'm very annoyed
Tshepo Makgoga
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