Complaint / review / scam report
Debiting account without permission

My Fiance's ABSA bank account has been debited twice, over the last two days, from this Stratcol. Yesterday, 31 July, R400 was debited. Today, R500 has been debited from his account - R900 in two days!

This is not the first time that this has happened. This first happened about a year ago. After tracking the company down, we made several calls, trying to get proof from them as to who authorised the debit order. Every single time we called, we were given different stories, that didn't add up. We were never able to speak to the same person.

ABSA Bank have been very helpful in giving the money back to my fiance, as well as supplying him with as much information as they can.

We are not a customer of Statcol, otherwise these debits would not be illegal!

It is totally unacceptable that a company is allowed to do this kind of thing, without being able to prove where the authorisation came from, and that the banks can't do anything about it!

We are going to be pressing charges against Stratcol, as this is unacceptable and illegal! We hope that we will be able to prevent this from happening to anyone else!

Offender: StratCol

Country: South Africa   Region: All Country   City: Hillcrest

Category: Education & Science


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