When you supply the reference number on the bank statement, they then fob you off, wanting your bank details and Id. with so much phising going on, why would any sane person give these details to a company that has just taken your money with no authority. the ref number should be enough.
Can Stratcol, give me a answer instead of the standard reply, and can they take responsibility for there actions, as the person who is debited is also charged bank fees for this.
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