I intend to do additions to our home. In Dec 2012 I was recommended to approach Will Smith. He came out, took all the measurements, and didn't bother corresponding back for ages. I was out of country, but he still failed to respond to all communication. I went to his home in Feb, but he didn't answer. Eventually, I sent him a threat, to which he then responded. When he came to take further measurements, he indicated that he was seriously ill. I compromised, and gave him another week to complete the plans. He was meant to submit the plans two weeks ago. He has not responded to any communication. I terminated the contract on Friday. What shocking service. Now to get my money back. When I went to his home, his neighbour indicated that he 'ducks and dives' all his clients. I think he's a.
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