I bought 29cubic meter concrete from PRONTO and paid for it as per proforma invoice on 2012/11/05. The agreement was for delivery to be made on 2012/1107 wednesday at 14:00, my delivery did not happen as per agreement (a bit was delivered only at 17:50 with a promise to deliver the rest the following day at 06:30 am). Most unfortunately even that promise was not kept.
In total Pronto then delivered 4cubic meters extra and they are adamant i must pay for it, most unfortunately there is no way of measuring before deliver (on site) so i could not tell untill in December when i was told to pay for the extra delivered. I only got billed for the said amount now in 2013/02/15 with an ultimatum to pay by2013/02/19.
I have proof of all emails;contact numbers i called; proof of payments;sms; cellphone itemised billing and dates and times that all this things happened.
I spoke to the manager in Q with no resolution found.
I have proof that it was PRONTO's mistake.
The said manager even said on a telephone conversation that he is blamed by another department for authorising the extra delivered concrete.
PRONTO doesnt do business with inegrity and they dont value clients.
I HAVE PROOF!!!
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