My Brand New Laptop that took two days to Arrive is not being replaced but sent in for repairs, the parts have not even arrived with no ETA 6 Days Later.
This is completely unacceptable service. I expect a new machine, not a reconditioned one and not to have to wait for it.
This took place within the 14 days stipulated by the CPA and unless this is rectified in 48 hours I shall be considering the laptop returned and wanting a refund.
Michael Bain
0 comments