AfricaComplaints.com » Cars & Transport » Complaint / review: Wingfield Motors - Bad after sales service | #6560

Wingfield Motors
Bad after sales service

My wife bought a 2002 Opel Zafira from above dealership. We were told the the engine had been overhauled by an outside workshop at a cost of R30 000 before the vehicle was bought in by Wingfield Motors Kuils River. After a coupple of months oil started leaking out of the engine at 4 different locations in the engine and the temperature and fuel guage was faulty.

The vehicle was returned to them and 2 weeks later I was told by the salesman, Willem, everything was done on the car. When I got it back everything was still exactly the same. I made an appointment with the Dealer principal, Mr. Johan White who also gave my wife a loan car to use.
We received the car back after a good couple of weeks, were told everything were sorted, but it was still the same. The car went back after this on numerous occasions, every time getting it back with the same faults as well as new faults that were not there. The last time we received it back the idling was rough, the front headlamp fitting was broken and the engine cover was missing. When I spoke to Mr. White he said I cannot expect them to make the car like new and I could take him to court or the Ombudsman as they would not do anything furt

Date:

Company: Wingfield Motors

Country: South Africa   City: Kuils River

Category: Cars & Transport

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