AfricaComplaints.com » Cars & Transport » Complaint / review: GWM SA - Defective H5 | #160533

GWM SA
Defective H5

I ceived my H5 and went for the first service at Centurion workshop. The vehicle returned with very poor performance and a major lag on pull away to such an extendf that you could not pull away with a slight up hill. We took the vehicle back several times untill they eventually got the GWM mobile workshop which did some adjustments to the engine contyroll system. The performance improved a lot but now we were experiencing problems with the clutch slipping. The vehicle went in again and adjusted to the maximum takes at the bottom of the pedal meaning the clutch will require replacement very soon which they refuse. My wife experineced major performance problems again with the engine missing. She took the vhecle in on the 10th of June and they took 3 weeks to tell her that the fuel were contaminated and that they cleaned the fuel system and send the vehicle for further testing, to Bosch which informed them that the head gasket were blown, only at this stage did we after opening the engine they informed us thathte engine bearings are also damaged and they have to completely replace the engine. The vehicle is still in the workshop and has done only 34000 kms. Please help!!!

Date:

Company: GWM SA

Country: South Africa   City: Centurion

Category: Cars & Transport

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