AfricaComplaints.com » Cars & Transport » Complaint / review: GWM SA - 2 GWM Steed 5, in for repairs for 4 MONTHS | #59944

GWM SA
2 GWM Steed 5, in for repairs for 4 MONTHS

My company purchased 3 GWM Steed 5 bakkies. For the first 5000Km we had no problems, there after problem after problem. All have burst turbo pipes at least 3 times. MY sales rep in Bothaville has had the gear box replaced twice and just this Friday, they put the 3rd engine in. These vehicles are all just under a year old with around 60 000Km n the clock. The bakkies in question has been at GWM head Office in Midrand from Decemeber to fix this problem. In the year we have had it, at least 6 months we have paid insurace and installments without the use of the vehicle as it was in for repairs. Collected last week and it just blew teh radiator pipe in Durban after 3 month at head office for repairs... This is what happens each and every time. The second bakkie engine seized in November last year. It is still at GWM Roodeport as they can not get it fix right??? HOW IS THIS EVEN POSSIBLE?? 4 Months and you can not get it working?? Put a new motor in it and they can still not solve the problem... GWM's answer to all this... We will fix it... and if it breaks again, we will fix it... Oh and the warranty on the brand new enginE - 3 Months...

Date:

Company: GWM SA

Country: South Africa   City: Head Office

Category: Cars & Transport

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