Mccarthy
Ignored complaint

I logged a complaint on the 11th of January 2013.

McCarthy replied with the following mail.

Hello Ronnie Barnard,

Good Day,

Your complaint has been logged and sent through to management.

As soon as we receive feedback from management we will give you feed back.

Your reference number with Customer Care is REF 00000365.

We hope you find this in order.

Sani Moyo
McCarthy Customer Care
[Email Removed]
[URL Removed]

Up till now, they did not reply or even contact me with a solution, my complaint is just being ignored by management.

Regards