I am truly astounded at the poor service I've received from this dealership.
On the 1st of October I saw a vehicle advertised on the website and enquired about it. The call centre contacted me the same day and sent my query on to the relevant branch, Paarl. After giving all my details and receiving finance, I went onto McCarthy's website again and the same vehicle was advertised for R20 000 more!!! When I queried this with the manager he apologised, but made no effort to accommodate me. My query was on a vehicle of R20 000 less than what is currently advertised! I don't see how they can simply change the price and do finance and not give the price to the customer!!
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