AfricaComplaints.com » Cars & Transport » Complaint / review: Avis - Thanks for waking up at midnight on a Sunday | #211309

Avis
Thanks for waking up at midnight on a Sunday

8th September 2013.

Somehow my booking was made for collection at 8pm with my flight only arriving at 11:45pm at Lanseria airport.
Not sure how these bookings were confused because the same person booking the flight also booked the car. Anyhow.

Got to the Avis desk at 11:45pm and the doors were closed.
Called the helpline number and to my surprise the Avis staff member was summonsed to get out of bed on a Sunday night to drive 35 km from Centurion and open shop to issue me a car.

That is truly impeccable service.

Avis and to the lovely lady who helped me, thanks so much
Hadley

Date:

Company: Avis

Country: South Africa   City: Lanseria

Category: Cars & Transport

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