AfricaComplaints.com » Cars & Transport » Complaint / review: Motordeal - Vehicle not being fixed under warranty | #207666

Motordeal
Vehicle not being fixed under warranty

We bought a 2nd hand Geely 1.3LC GL in May 2013. 14000km. still under warranty. aircon broke in aug 2013. geely referred us to Motordeal vdb. we had the vehicle there 3 x already to have the aircon fixed and the airbag light. it seems that there was not even worked on my car after it was there for 2 days, not even the battery was removed in order to check anything. the excuse is that they have a software problem with geely sa, but it has got nothing to do with fixng my car. they are the agents to do warranty repairs, but they do not do what they are supposed to do. every time i have to take off from work to take the car to them, and this is annoying my boss as well. they have an attitude of you owe them something for taking your vehicle to them. the service manager is morne, who promised when we bring the car again he would have the airbag light sorted, but still nothing. now they have to order something for the aircon, and we have to go back again! why??? can't they sort it when the car stood there for 2 days (11-12 sept 2013) we need this sorted asap.

Date:

Company: Motordeal

Country: South Africa   City: Vanderbijlpark

Category: Cars & Transport

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