My vehicles was taken into the Auto Atlantic Repair Centre in Montague Gardens Cape Town for a minor repair.
Upon booking my car in the checklist wasn't completed by the accessor correctly. Two seatbelt clips were from my vehicle and now BMW takes no liability for this and is saying that you left the car at your own risk, meaning i chose to become a victim of.
i trusted BMW with my BMW M3 E93 a half million rand vehicle and this is the service i get where the vehicle is completed and no consultant calls me to advise the car is ready, upon arrival panels were still loose. i then advise the gentlemen Rafiek of the missing effects and he responds please come back tomorrow as the person your dealing with has left for the day, only to discover that Rafiek will be on leave the following day with no note having being made of the.
The repair was done to the front of the vehicle however someone at BMW found the need to scratch around in my boot.
My Car has visited BMW SMG Century City multiple times already never once has this happend.
Totally dissatisfied at the service and will certainly not be returning or recommending.
A criminal case will be opened.
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