AfricaComplaints.com » Cars & Transport » Complaint / review: Mahindra SA - Mahindra no backup service or support | #136944

Mahindra SA
Mahindra no backup service or support

I have had endless trouble with My Mahindra - the clutch apparently gave in just before the 60000km Service while the vehicle was still under warranty. I was informed that the clutch is not covered - after being told it was only R3500 to replace - I was charged R8500 this all started on the 5th of April 2013 the vehicle has still not been repaired and in and out of Mahindra with various parts of the clutch failing again it is now the 18th of June I am still out of a vehicle - we are a charity that looks after 500 vervet monkeys and need the vehicle to collect food on a daily basis this is our life line - we have incurred extra expenses in towing the vehicle in, loaning vehicles and probably with incorrect repairs done to the vehicle - the staff and mechanic are friendly and helpful but the repairs never seem to get done - I have another Mahindra family vehicle that rolls when loaded this has also never been rectified and I just have to live with it - the vehicles are strong but the service and repair needs to be looked at - I feel there is no support and they just try reach warranty and then don't care anymore

Date:

Company: Mahindra SA

Country: South Africa   City: Agri Letaba Tzaneen

Category: Cars & Transport

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