AfricaComplaints.com » Cafes, Bars, Restaurants » Complaint / review: Bloemendal Restaurant - Refusal to provide doggy bag (NOT BUFFET MENU) | #98495

Bloemendal Restaurant
Refusal to provide "doggy bag" (NOT BUFFET MENU)

After having my supper on Thursday evening, I called a waiter over to request a "doggy bag". He looked at me with a confused look on his face and said he would speak to the manager. I waited about 10 minutes and he never got back to me. I then called another waiter over, Dean, he then explained to me that we had bought a "special" meal. He said that the menu we selected from was only to gain publicity for Bloemendal Restuarant. Since they only do buffets, they used this special to draw crowds to the restuarant. He then said that he could not give me a doggy bag. I then went to the manager, Craig, to query this. He said they didnt stock any doggy bags or anything to pack customers left over food in. I said it was unacceptable since I paid for the meal and not even 25% of it was eaten. He apologized and said there was nothing else he could do.
I'm not really too perturbed about not being able to take my food home. It's more about the principle. It's most disconcerting that an established restuarant like Bloemendal does not have appropriate measures in place to take care of their customers' left over food. Surely Craig could have "gone the extra mile" to keep his customer happy?

Date:

Company: Bloemendal Restaurant

Country: South Africa   City: Durbanville

Category: Cafes, Bars, Restaurants

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