Last week (4th April) we purchased two grilled burgers with crispy chips from the Sarnia branch (Pinetown). On arriving home 10 minutes later found the boxes marked "zinger". Although not what we had ordered, decided to try them out. YUK - the burgers were cold and absolutely tasteless - ghastly. "Zinger", what zinger? And for that matter, no grilled taste either - could have been cold cardboard we were eating. A small blob of white sauce on the burgers but a piece of black lettuce on one posing as garnish. The chips were warm and crispy but tasted old and stale. What a disaster!
Logged onto the KFC website to register our complaint and the message shown was " we will respond shortly". Yawn - no response - obviously our complaint of no importance. Next time we will go back to Steers where the burgers and chips are worlds ahead in terms of quality and value for money. Sorry KFC, while your premises and website may look good its a pity your product does not match up to the same standard!!
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